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Company Name : Epam

Details

Job Position:- Application Support Engineer

Job Locations:- Hyderabad/ Pune/ Bengaluru/ Chennai/ Gurugram

Salary Package:- 4 Lacs per annum + Standard Benefits

Training Location:- Hyderabad

Registration Closes on:- January 16th, 2022, Sunday, 12:00 PM IST

Education Qualification:-

  • B.E/B.Tech (CSE,IT,ECE), MCA, MSc. (CSE) with minimum of 60% academic scores from grade X to highest graduation.
  • Action-oriented with problem-solving nature Team player
  • Communication and relationship-building
  • Analytical and critical thinking skills
  • Understand business priorities and business logic
  • 24/7 support – Members should be flexible to work in 3 different shits as per project roster
  • 2021 Graduates ONLY.

Good To Have:- RedHat Linux Certification

Experience:- None (Candidates who are keen to build a career in Application Support).

Job Description:-

  • Application Operation and Support Analyst role bringssolutions to clients through our services and technology. This position will give you exposure to a wide variety of tasks and technology including debugging, diagnosis, operations, and deployment.
  • This role is a great opportunity for someone with good knowledge of technology basics, troubleshooting, and a desire to be a team player. You will work closely with management, developers, testers and project teams.
  • If selected & offered you will be assigned to AMS & IMS Practice***: 

Responsibilities:-

  • Provide technical support to meet end-user Service Level Agreements (SLO/SLA)
  • Own client issues reported, seeing problem through to resolution
  • Design
  • troubleshoot, and identify solution to resolve customer issues
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal and offshore teams
  • Provide prompt and accurate feedback to clients with good communication skills, both written and verbal
  • Document knowledge in the form of base tech notes and articles
  • Self-directed and can operate without intensive management

Online Coding Assessment Date:- Tuesday, January 18th, 2022

Joining Date:- February 2nd, 2022

NOTE:-

  • Trainings will be conducted for offered candidates for first 2 – 3 months at HYD office, incase office is re-opened and lock-down is lifted due to covid-19, else online trainings will be over Microsoft teams. Further details will be shared with eligible students after selection and offer.
  • All Eligible candidates will receive online assessment link on their registered email ID. Candidates who clear first round will receive further details on technical and HR round of interviews. 
  • All the selected & offered candidates will be allocated to AMS * IMS Practice, as an Application Support Engineer.

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