Mphasis Recruitment Drive 2021

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Company Name : Mphasis

Details

  • Job role:- Technical Support Engineer
  • Qualification:- BE/B.Tech/ME/M.Tech – CSE,IT,ECE
  • Job Location:- Pune
  • Experience:- 0-1 year
  • Stipend:- As per norms
  • Vacancy:- Various
  • Apply Mode:- Online

Job Description for Mphasis Off Campus Drive 2022

  • Provide ongoing Remote Server support for Clients in North America:
  • L1 Incidents Tickets/Issues , MIS Activities
  • Diagnose Hardware and Software issues via Phone, E cases
  • The scope is splits into 2: Phone Cases (25%) and E-Cases (75%). Phone cases skillset will require voice skills with Versant 60% +
  • Recommend / Solve problems over Phone
  • Order Parts and work with Field customer Engineers
  • Collaboration with other cross functional groups
  • Documentation
  • Good communication skills

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