Mphasis Recruitment Drive 2021

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Company Name : Mphasis

Details

Post NameWeb-chat process
Salary₹ 2.8-3.6 LPA
Experiencefreshers
Job LocationBangalore

Job Description:

  • Analyst utilizing hands-on Customer Engagement
  • Solving Queries over Web-chat process within the given time span
  • Customer engagement over live chats
  • Identify and resolve escalated customer issues
  • Find alternate solutions by researching and exploring information using available resources

Eligibility Criteria:

  • Any Graduate from any stream 

Preferred skill:

  • 6 months+ experience in a webchat with excellent command of English
  • Freshers can also apply
  • Good typing speed of over 25 WPM and 90% accuracy
  • Proficiency in Microsoft Office (especially Excel, Word)
  • The candidate has to be a quick learner, high on energy, and must have a flair for customer processes
  • Willing to work in 24×7 Shifts
  • Work from Office
  • Immediate Joiners Only

About Mphasis:

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO), and Infrastructure services globally through a combination of technology know-how, domain, and process expertise.

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