Seekify Off Campus Drive 2021 | Customer Success Executive

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Company Name : Seekify

Seekify is an early-stage startup in the Ed-tech space looking to revolutionize the way learning and hiring works. Founded by IIT Kanpur, Stanford and INSEAD Alumni and backed by Sequoia Capital, we are on a mission to help millions of Indian youth launch a successful career.

Seekho, which is a product of Seekify, is a video-first micro learning-based community. With Seekho you can learn just about anything you want to in a minute. Seekho is a world where knowledge meets seekers, craft meets creation.

Details

Job Position:- Customer Success Executive

Job Locations:- Delhi, India

Salary Package:- 3 LPA – 3.6 LPA

Job Category:- Customer Relationship Management

Job Type:- Full-Time Opportunity

Job Posted On:- September 08th, 2021, 19:02 PM

Skills & Abilities

  • Bachelor’s degree or equivalent experience
  • Excellent written and verbal communication skills
  • Highly organized with excellent attention to detail
  • Proactive nature and a get things done attitude
  • Experience: 0-3 Years (Freshers are most welcome)
  • Experience:- 0-3 years of relevant experience

About The Role

The ideal candidate is a creative problem solver at heart who thrives in a team environment. You will help manage and oversee relationships with new and existing partners through high-touch networking, lead generation, and market research.

Role And Responsibilities

  • Contact potential or existing users/candidates to inform them about the products or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand user requirements
  • Enter and update customer information in the database
  • Handle grievances to preserve the company’s reputation & process
  • Escalate any unsolved queries as per the escalation matrix
  • Go the “extra mile” to meet user expectations
  • Keep records of calls and sales and note useful information

Apply Before:- September 18th, 2021, 23:59 PM

Joining:- Immediate

Apply Now

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