Company Name : Uniphore
- Job role:- Graduate Engineer Trainee
- Qualification:- BE/B.Tech – CSE,IT,ECE
- Job Location:- Bengaluru
- Experience:- 0-1 year
- Stipend:- As per norms
- Vacancy:- Various
- Apply Mode:- Online
Job Description for Uniphore Off Campus Drive 2022
- The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. With Conversational Service Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies.
Skills Required For Uniphore Off Campus Drive 2022
- Tech Skills: Selenium + Java
- Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
- Motivated self-starter and self-learner, possess customer centric, problem-solving skills.
- Have good experience in automation and monitoring tools.
- Ability to identify and implement solutions based on product features and recommend best practices based on data analysis.
- Proficiency with PowerPoint, Word and Excel
- Ability to organize, prioritize and manage work.
- Excellent communication, presentation (both oral and written) and influencing skills.
- Ability to work independently and team player in a technology driven environment.
- Hands-on scripting knowledge like shell scripts, perl, python.
- Basic knowledge of cloud services, SaaS models, client-server systems.
- Advance working knowledge of Windows and Linux Operating System.
- SQL and database query and procedures.
- Cloud platforms – AWS, Azure and related container platforms Docker, Kubernetes.
- Incident management tools like Jira.
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